Payment Options

Ace Rental Cars accepts the following methods of payment for the rental of vehicles;

• Cash (Australian Dollars ONLY)
• Australian EFTPOS
• Debit Visa/Mastercards*
• All major credit cards*
• Pre-payment vouchers from approved third-party agents

Credit card surcharges apply. 

For all in-branch payments a credit card surcharge of 1.35% applies when payment is made by Visa, MasterCard, and Unionpay. For Amex and Diners Cards a surcharge of 2.97% applies.

Online payments made in full are not subject to these fees.

Online Payment

Online payments are processed over secure connections using the services of Direct Payment Solutions.

Security

All hire’s require a security bond to cover the liability in the event the vehicle is damaged. This may be done by either of the following methods;

• Credit Card – Credit / Debit Card – A pre authorisation will be taken on the hirer’s Credit / Debit card which will ‘freeze’ The amount of the pre-authorisation will be equal to the amount of the liability carried on the vehicle, in-line with the selected CDW option.
  This authorisation will be released by the customers issuing bank in accordance with their own terms & conditions, on conclusion of the rental period.
• NOTE: Cash or EFTPOS payments will NOT be accepted as security against the hire of a vehicle.

All online bookings require a non-refundable 10% deposit to be taken.